Privacy Policy for Kam Wala
Effective Date: November 2, 2025
About This App
Kam Wala is a mobile application that connects users with skilled mechanics in their local area across India.
Information We Collect
- Phone Number: Required for account registration and verification via OTP (One-Time Password)
- Location Data: Approximate location to find and display nearby mechanics within your specified distance
- Profile Information: Skills, services, and contact details you voluntarily provide when registering as a service provider
- Usage Data: Basic app usage statistics to improve functionality
How We Use Your Information
- Connect users with nearby mechanics based on location and required services
- Verify user accounts through secure phone number OTP verification
- Enable direct communication between users and service providers
- Improve app functionality and user experience
- Ensure app security and prevent fraudulent activities
Information Sharing and Disclosure
We do not sell, trade, or share your personal information with third parties except in the following circumstances:
- With Your Consent: When you choose to contact a mechanic, your contact information is shared to facilitate communication
- Service Providers: Limited data sharing with trusted service providers who assist in app operation (all bound by confidentiality agreements)
- Legal Requirements: When required by law, court order, or government regulations
- Safety: To protect the rights, property, or safety of our users or others
Data Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission using HTTPS protocols
- Secure storage of personal information
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
Location Data
Location information is used exclusively to:
- Find mechanics within your specified search radius
- Display distance calculations between you and service providers
- Improve location-based search results
Location data is not stored permanently and is only used during active app sessions.
Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations. You may request account deletion at any time.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Withdraw consent for data processing
- Report privacy concerns
Children's Privacy
Kam Wala is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Users will be notified of significant changes through the app or email. Continued use of the app constitutes acceptance of updated terms.
Compliance
This privacy policy complies with:
- Google Play Store policies
- Indian Information Technology Act, 2000
- Android app privacy requirements
Last updated: November 2, 2025